About us



With over 20 years' experience of Macbook, iMac, Mac pro, or Mac mini repair in the Apple sector we have repaired TEN's of 1000's of items for delighted customers without the hassle of waiting days for appointments.

Our independent certified Apple engineers are just the people to get you back up and running or to give your beloved Macbook, iMac, Mac pro, or Mac mini a well needed service. Whatever issue you may be facing, we are sure we can help you in timely manner.

One of our friendly and experienced technicians is just a phone call away. In many situations we can be on hand the same day to assist you with a wide range of Apple repair issues remotely. We are able to book and collect your device the same day. We also have our own service lab and workshops that are fully equipped to address all the latest hardware and software issues, book online or call us today.


  • Most Affordable Rates
  • Quick Turnaround FREE assessment
  • Over 20 Years of Experience
  • Google Feedback 5 Stars
  • 100% Customer Satisfaction

1: We offer very reasonably priced service and support,  all our engineers and are fully insured and certified iTechnician approved to work on your Apple device and we offer  component level repairs so we can guarantee we'll be much more competitively priced  than Apple by far, while offering a superior service nothing is classed as vintage or too old to work on by us, as Apple will not repair their own devices when they are over 5 years old, Apple class these as vintage.

2: We are offering an absolutely free diagnostic assessment, free collection and free return - please check other Apple Mac repairers websites or ask them directly and you will find that they may only collect for free or charge other hidden fees if you don't proceed with the repair, we guaranteed no hidden fees and no catches.

3: With our over 20 years' experience all our engineers are certified in Apple servicing and repairs and are iTechnician approved, We understand how frustrating it is when you don't know what's happening so we developed an online ticketing and tracking system to enable you fully track your repair, we provide you with your own unique login and you can track your repair online - giving you a live update to where your device is through the repair process.

4: We use some of the most reliable well know couriers in the UK, UPS & TNT with a delivery service that is fully trackable and gives you tracking updates constantly so you can be certain that your Apple device is in safe hands all the way from collection to the return delivery to you - all free of charge.

Direct Mac Shack Support:


email: repairs@mac-shack.co.uk

website: http://www.mac-shack.co.uk

Phone: 03333 441910